Please note that many agencies and departments, such as the Department of Work and Pensions, have formal complaints and appeals processes. Please only get in touch with me once you have attempted to refer your complaints through these appropriate channels.
No, I cannot overturn benefits decisions. The appeals process is laid out on DWP decision letters.
Yes, under exceptional circumstances I may ask the DWP to prioritise your application for benefits.
No, submitting a case to the Ombudsman is the responsibility of the constituent. However, I might need to sign the form before it goes to the Ombudsman.
These organisations can help with a range of issues.
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My team are available to review your situation and see what I can do to assist your matter. I know many constituents want to speak with me directly but please be aware that my team are hand-picked local experts and the more you can share with them, the better they can brief me to support you.
